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ERROR#303: audio device name doesn’t report any buffer sizes

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This article contains troubleshooting information

ERROR#303: Audio device error
<audio device name> doesn’t report any buffer sizes

Source-Connect | Version 4 | All Operating Systems

Description

When users select an audio device in Source-Connect, they receive an error saying the device does not report any buffer sizes.

Reason

The device you have selected is not compatible with your selected buffer size.

Actions

In order to resolve this error:

  • Try another audio device.
  • Try setting the audio buffer size in the device’s settings. 

If the problem persists, contact Support for advice and bug reporting

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