iLok server unavailable due to unscheduled maintenance or service outage

Service Temporarily Unavailable

The software activation service is currently unavailable. This may be due to scheduled maintenance or a service outage of some kind.

There is no estimate for when the server will be available.

iLok | All Versions | All Operating Systems

Description

Users cannot log into iLok License Manager even though it works on a different computer. They receive the following error message:

Cause

This is caused by the iLok service being blocked by an Antivirus or Firewall, or by an actual maintenance activity for iLok itself.

Actions

You can always check the status of any iLok services here: https://status.ilok.com/ - specifically iLok activation services. If their system is down, you will need to contact their support team.

If iLok is up and running, review whether or not you have any VPN, antivirus or firewall programs that might be blocking your access to the iLok activation server. 

• Disable any antivirus tools you may be running or local firewall applications one at a time, at least for testing.
• As a last resource, try rebooting the computer to see if the problem is still there.
• If your issue persists, please contact our support team.