Session status in Source-Connect 3.9
This article is part of the Source-Connect Standard and Pro/Pro X 3.9 User Guides
When the session is successfully established, the current session properties are shown in the Status panel. You are informed of the bitrate quality and sample rate that is being sent and received, and whether you are sample-rate converting.
Session properties for Source-Connect Standard
- Sending light: If the connection is successful your sending light will blink. If you do not have a sending light blinking but you do have a receive light, it is likely to be an audio application/hardware problem. Try restarting and verify your host settings.
- Receive light: If the connection is successful your receiving light will blink. If you do not have a receiving light blinking it is likely to be a firewall or other network problem. You should verify that the Port message is successful (‘Open’ on your Standard status panel). See the online Network Guide for more information.
- Sample-rate: The sample-rate that Source-Connect is sending and receiving The sample-rate listed below the sending and receiving status indicate the sample-rate that the codec within Source-Connect is working at and not necessarily the same sample-rate that your connection partner is receiving. If they are different Source-Connect will indicate that it is sample-rate converting and certain functions are unavailable.
- ‘Q’ icon on sending meter: The other side has ‘Restore’ or ‘Replace’ checked in their Settings panel and is capable of requesting Restore and Replace processes. To use Auto-Restore you must be at 44.1khz, or use Medium or High quality at 48khz, as the Low setting at 44.8khz is down-sampled to 44.1khz due to codec compatibilities. When you are sending Q processes Source-Connect will cache the entire session to your hard-drive. You can delete this cache via the Q Manager. See the Q Manager section for more details and troubleshooting tips.
Session properties for Source-Connect Pro/Pro X
- Sending light: If the connection is successful your sending light will blink. If you do not have a sending light blinking but you do have a receive light, it is likely to be an audio application/hardware problem. Try restarting and verify your host settings.
- Receive light: If the connection is successful your receiving light will blink. If you do not have a receiving light blinking it is likely to be a firewall or other network problem. You should verify that the port test is successful on both sides. See the online Network Guide for more information.
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Sample-rate: The sample-rate that Source-Connect is receiving The sample-rate listed below the sending and receiving status indicate the sample-rate that the codec within Source-Connect is working at and not necessarily the same sample-rate that the host application is set at. If they are different Source-Connect will indicate that it is sample-rate converting.
NOTE: Sample-rate converting is not compatible with Auto-Restore and AutoReplace or with Remote Transport Sync. - ‘Q’ icon on sending meter: The other side has ‘Restore’ or ‘Replace’ checked in their Settings panel and is capable of requesting Restore and Replace processes. When you are sending Q processes Source-Connect will cache the entire session to your hard-drive. You can delete this cache via the Q Manager.
- ‘Q’ icon on receiving meter: You have ‘Restore’ or ‘Replace’ checked in your Settings panel and are capable of requesting Restore and Replace processes.
- Q Manager - IMPORTANT: If the Q icon has a red slash through it means that the Q Manager is not correctly configured however this will not affect your Source-Connect audio connection in any way. Please review Section 8 on Auto-Restore and Replace.