WARNING#305: Audio processing deadline was not met

This article contains troubleshooting information

Audio processing warning
Audio processing deadline was not met. Check Logs tab for more information.

Source-Connect | Version 4.0 | All Operating Systems 

Description

During a Source-Connect 4 session, users get a warning saying the audio processing deadline was not met.

Reason

There are performance issues on your machine preventing the audio from being correctly processed.

Actions

First off, go to the Logs tab in Source-Connect 4 and check the information displayed in there. Depending on the logs, you might have to check how your device's hardware resources are doing (CPU, disk space usage, etc.).

If you continue having issues, please take a screenshot of the logs and contact our support team.