Audio inputs stop working in Source-Nexus Gateway on macOS Sequoia

This article contrains troubleshooting information.

The audio input stops working sometimes in the Source-Nexus Gateway when users are on macOS Sequoia.

Source-Nexus | Gateway | macOS Sequoia (v15+) 

Description

When users select the same audio input device as the broadcast input and the chat input, the audio input stops working in the Source-Nexus Gateway if users are on macOS Sequoia.

Actions

It is advised to avoid using the same input device for both the broadcast and chat inputs and to avoid using the broadcast during the session altogether to avoid issues.

There are no workarounds or fixes for this issue at this time, since it appears to be operating-system related. Because of this, it is highly recommended that users do NOT update to macOS Sequoia at this time.