License Does Not Match AuthManifest

This article contains troubleshooting information.

License Verification Error - Source-Nexus Suite

License Does Not Match AuthManifest

Source-Nexus | All Versions | All Operating Systems

Description

When users first install any applications in the Source-Nexus Suite, they receive the following error message after attempting to launch the application:

Causes

There was an issue while activating the iLok license, or the user was not authenticated in the iLok License Manager before launching the application.

Actions

Close and re-open the iLok License Manager. Make sure you are logged in, and then open the Source-Nexus application or plugin again.

If the problem persists, contact our support team.