ERROR#200: Cannot connect to due to network error
This article contains troubleshooting informationERROR#200: Connection error
Cannot connect to <username> due to network error
Source-Connect | Version 4.0 | All Operating Systems
Quick fix for error 200: reconnect and try again
This is an extremely rare error that we have a solution for in the near future. Please try and reconnect first before trying further actions.
Description
When users attempt to connect to a user via Source-Connect 4, they may very rarely receive an in-line error next to the user they are trying to connect saying “#200 error”.
Reason
Occurs when the user cannot establish a connection either via peer-to-peer (P2P) or via Source-Stream relay.
Actions
In order to resolve this issue:
- Reconnect: in almost every case the connection will work
- Allow connections to the API IPs in the local computer firewall or corporate firewall.
- Check the support status in case of a service error.
Then, try to connect with your connection partner again.
If you feel you have received this error message by mistake, please contact out support team.
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